Support
You can reach us by phone at the following times:
Monday to Friday: 09:00 to 17:30
Friday: 09:00 to 16:30
Do you have a 24/7 Service Level Agreement with us?
Then our support department is also available outside these working hours.
Address
Infopact Netwerk & CommunicatieWestblaak 100
3012 KM Rotterdam
Fax 088 - 463 67 99
Parking
The Infopact office is easily accessible by public transport and by car. Coming by car? Set your navigation to APCOA Parking Westblaak, located at Hartmansstraat 35 in Rotterdam. After parking, you can take the elevator to the 7th floor via Entrance B at Westblaak.
Parking Westblaak routeFAQ
Most frequently asked questions
Yes, Infopact is an official Authorized Reseller of Starlink. This allows us to offer Starlink services with full support, tailored advice, and professional installation, including additional services like network optimization.
We’re always open to partnerships! Contact us via our partner page or call us directly.
Infopact provides tailor-made connectivity solutions: from fiber and Starlink satellite internet to mobile backup connections and managed network services. We also deliver hardware, installation, and support — always with a personal approach.
We combine technical expertise with personal service. Our own technicians handle professional installations and maintenance without intermediaries. Customers get direct access to specialists, not anonymous helpdesks.
We operate according to the highest standards for data and network security. Our solutions come with encryption, firewalls, and optional security packages for extra protection of your business network.
Yes, Infopact is ISO 27001 certified. This means we comply with the international standard for information security. With this certification, we guarantee that your data is handled carefully, securely, and in accordance with the strictest requirements.
Yes, we offer support outside regular business hours, depending on the service package you choose. For business customers, extensive SLAs are available with 24/7 emergency service.
We can provide connectivity worldwide. Thanks to our international network, we offer internet and network solutions in almost any country, including remote locations.